Customer support, simplified
InboxServe brings all your conversations, orders, and customer data into one AI-powered inbox. Resolve faster, automate more, and keep customers happy.
14-day free trial · No credit card required · Cancel anytime
73%
faster response
13
AI features
50%
less manual work
99.5%
uptime
Emma Johnson
2m agoWhere is my order #1847?
urgentMichael Chen
15m agoReturn request for blue jacket
returnSarah Williams
1h agoThanks for the quick help!
David Park
2h agoCan I change my shipping address?
Emma Johnson
Where is my order #1847?
Customer
Lifetime value
€347.50
Orders
6
AI Sentiment
Concerned
Everything you need to deliver great support
One platform for email, orders, and AI — connected to your Shopify store out of the box.
Unified Inbox
All customer conversations from email in one place. Threaded, searchable, and connected to your order data.
Shopify Integration
Orders, customers, and shipping data sync automatically. See full context while replying.
AI Reply Suggestions
Intelligent suggestions based on conversation context, customer data, and your knowledge base.
Auto-Classification
Every message classified by intent, sentiment, and urgency. Route to the right team instantly.
Workflow Automation
Visual workflow builder with AI-powered actions. Auto-tag, auto-reply, auto-prioritize.
Store Intelligence
AI analyzes conversation patterns. Surface trends, top intents, and emerging issues — daily, free.
13 AI features that save your team hours every day
From reply suggestions to automatic classification, every AI feature reduces manual work and improves response quality.
- Reply suggestions grounded in your knowledge base
- Auto-classify by intent, sentiment & urgency
- One-click conversation summaries
- Tone adjustment and multi-language translation
- Smart auto-tagging from your tag catalog
- Workflow discovery — AI suggests automations
- Store Intelligence — free daily trend insights
Reply Suggestions
Context-aware replies in seconds
Auto-Classify
Intent, sentiment & urgency
Auto-Reply
Automated responses, rate-limited
Store Intelligence
Daily insights, always free
Translation
Any language, one click
Auto-Tag
Smart catalog reuse
Sentiment
Track customer mood
Summaries
Long threads → key points
Save hours every week
Real results from AI-powered automation across the entire support workflow.
73%
Faster first response
AI suggestions let agents reply in seconds instead of minutes.
50%
Less manual work
Auto-classify, auto-tag, and auto-prioritize handle the repetitive tasks.
4.2×
More conversations per agent
With AI handling triage, agents focus on solving — not sorting.
89%
Correct AI classifications
Accurate intent, sentiment, and urgency detection out of the box.
Get started in three steps
From zero to AI-powered support in under 10 minutes.
Connect your Shopify store
Install the free connector. Orders, customers, and shipping data sync automatically.
Set up your inbox
Forward your support email to InboxServe. Conversations appear instantly with full context.
Enable AI features
Turn on AI with one click. Reply suggestions, auto-classify, and Store Intelligence start immediately.
Simple, transparent pricing
Plans from €29/mo excl. VAT. All plans include a 14-day free trial.
GDPR Compliant
Built in the Netherlands with EU privacy law at its core.
Encrypted
TLS in transit, AES at rest. Row-level security per tenant.
Role-Based Access
24 permissions, 4 system roles, plus custom roles.
99.5% Uptime
Hosted on Vercel & Supabase with EU infrastructure.
Ready to streamline your support?
Join e-commerce teams that resolve faster with AI-powered customer support. Your 14-day free trial starts now.